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Posted at: Feb 12, 2018, 2:29 AM; last updated: Feb 12, 2018, 2:29 AM (IST)

Lack of popularity hits Swacchata App

Ajay Joshi

Tribune News Service

Jalandhar, February 11              

Though the Municipal Corporation’s (MC) cleanliness wing claims that there are more than 5,000 downloads of the Swachhata App in the city, a survey conducted by The Tribune reflects another story. It shows that residents were not informed that the App could help to make their surroundings clean within 24 hours of the complaint lodged, as per the MC claims.                      

Daljit Singh, a resident of Sant Nagar, said, “I neither know about the Swachhata App nor any awareness campaign was held at our locality to make the residents about the App. Infact none of the cleanliness workers or officials have ever visited the locality in the recent past for the survey of garbage disposal.

Another resident, Dr Ankush Sharma said, “I did not see any awareness campaign regarding the Swachhata App in the city. Moreover, if the Municipal Corporation (MC) has conducted such surveys, why was it limited to a few areas.” He got to know about the App when he visited Delhi and was not aware that any such facility had been adopted in the city as well. Therefore, he said the MC should also adopt a mechanism to promote the scheme among the residents of each locality.

ID Sharma, Deputy Manager of a private automobile showroom, said, “He is aware of the App but never used it as he had filed many written complaints to the MC house but steps were not taken to make their area clean. In fact, the empty land near his workshop, being used as a garbage dumping spot by the hotels around it, was not cleared even after complaining to the MC.

Sharda Mehra, who works in a private company, said, “She is not aware of the App. If any such App is available for the benefit of the society, people must use it to make their city clean and a better place to live. As a city resident, she would definitely avail of the benefits of the App, but the MC should also have to take stricter actions to resolve the complaints registered under the App portal, then only the app will be a success.

Archana, a postgraduate student, stated, “I  heard about the Swachhata App through a newspaper when the MC claimed that the city had thousands of the downloads of the App. About its usage, she said once her friend used the app to file the complaint about the undisposed waste lying open in front of her house, but timely action was not taken by the authorities so she did not install it on her smartphone. Moreover, if any such App is available than MC should organise awareness camps on a larger scale and also in all schools and colleges, as most of the smart phone users are in educational institutes only.


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